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My Account

Benefits of Registration

Registering on bebeautiful.com is quick and easy! As a registered customer, you’ll have access to exclusive promotions and sales events, and you’ll always be in the know of the latest and hottest beauty products.

You’ll also receive our seasonal catalog featuring the best of bebeautiful.

Finally, as a registered customer, shopping online is easy. Simply log in to your account and manage your Wish List, Shopping Cart or track your order.

Shopping

Ordering Options

bebeautiful allows you the freedom of ordering in several different ways:

Online
Order online on our secure site 24 hours a day, seven days a week. Click here to start shopping now.

Phone
Phone your order in by calling 800.407.0355. A professional beauty expert is ready to help you 24 hours a day, seven days a week.

Mail
Order by mail using the convenient order form in your bebeautiful catalog. To download an order form, click here. Simply fill in the information required for the items you want to order and mail to:

bebeautiful Mail Order
23202 Haggerty Road
Farmington Hills, MI 48335

Fax
Or fax your completed order form to: 248.347.7734.

1-2-3 Shipping Guarantee

We pride ourselves on having the best delivery service in the business. Our 1-2-3 Shipping Guarantee is simple: Receive your order in three business days or less, or your shipping is FREE. Guaranteed!

If three days isn’t fast enough, request expedited shipping for over night two day delivery. Most residents in Michigan and Southern California will receive orders in just one day!

Please note: Our Three Day Guarantee does NOT apply to orders mailed to APO/FPO/PO Boxes or any item sent via U.S. Mail.

For a limited time: Receive FREE shipping on all orders over $100!*

*Free shipping available online for a limited time only. Good only in the Continental U.S. (excludes Hawaii and Alaska). Order must total $100 or more BEFORE applicable taxes.

Shipping Information

If you do not receive your order within three business days, please contact customer service at 800.407.0355 8:30am-7:00pm EST Monday through Friday or via email at sales@bebeautiful.com. After verifying your claim, we will credit your account the cost of shipping, which can be used towards future purchases. To qualify for free shipping, orders placed before 4:00pm EST, Monday through Friday must arrive more than three days later. Please see shipping chart above for more information.

Please note: The $6.00 shipping rate applies only to orders delivered within the Continental U.S.

Residents of Alaska, Hawaii, Puerto Rico, Guam and the U.S. Virgin Islands, please add $19.
Shipping Map

International Shipping

For international shipping, please email sales@bebeautiful.com or call 800.407.0355. Rates generally start at $35.

Returns and Exchanges

No Hassle Returns! Not 100% satisfied with your product? No problem ­ simply return it for a full refund.

If any product is not 100% satisfactory, simply return it within 60 days and we¹ll issue a full refund of the purchase price. Guaranteed!

Please allow 10-14 business days for your credit card refund to process upon receipt of your return. Send your package insured and prepaid via ground shipping (we recommend FedEx).

Please note: Items purchased from the Outlet Store, special orders, gift wrap charges and personal massagers (except in the case of manufacturer defect) are not refundable.

Include your packing slip or invoice number and reason for the return. We do not refund shipping and handling fees unless you received a damaged, defective or incorrect product ­ a receipt MUST accompany the returned merchandise.

Send returns to:

bebeautiful Return Department
29683 WK Smith Drive
New Hudson, MI 48165

Click here to receive a return authorization form.

At this time, we do not allow exchanges.

Payment Methods

bebeautiful accepts the following payment methods:

  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Cards
  • bebeautiful Gift Cards
  • Check made payable to bebeautiful

Gift Cards

Give the gift of beauty with a bebeautiful gift card. Our gift cards are beautifully packaged and then put into their very own bebeautiful gift bag with custom tissue and ribbon and a personalized message from you. Your gift recipient will also receive our current bebeautiful catalog to help make their experience perfect. To include a personal message, type it into the comments section during checkout.

Gift card orders ship for free!

Gift Orders

We make it easy to shop for friends and family with our extra special bebeautiful gift wrapping. Your gift order can be custom packed with our signature bebeautiful gift bag or gift box with our signature bebeautiful tissue and ribbon. We can enclose a personalized bebeautiful card with a message of your choice, all for only $5. To order, fill out the recipient¹s name, address and your message on the order page. Our beauty advisors can also take your order over the phone or through live Internet help.

Sales Tax

State applicable sales tax will be incurred for orders shipped to CA, FL, GA, IL, MI, NY, OH, TN and AZ.

Apparel Size Guides

Sizes per manufactuer vary. Refer to size guides indicated with product.

Corporate Gifts and Quantity Pricing

Throwing a party and need 100 of this or 100 of that? Or perhaps you even need 1,000! No problem! Just send us your request to sales@bebeautiful.com and we will get back to you with special pricing where applicable.

Security and Privacy

bebeautiful uses Secure Socket Layering (SSL) to encrypt your personal credit information, including your credit card number before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at bebeautiful.com is just as safe as giving your credit card number over the phone.

Our Safe Shopping Guarantee

When you shop at bebeautiful.com, you are protected by our Safe Shopping Guarantee: If your credit card information is stolen because you used your credit card to make an online purchase from bebeautiful, we'll make sure you don't have to pay any fraudulent charges made to your account.

Here's how it works:
If fraudulent charges are made to your credit card, you must notify your credit card company in accordance with its rules and procedures. Under the Fair Credit Billing Act, your credit card company cannot require you to pay more than $50.00 of the fraudulent charges.

If your credit card company requires you to pay any part of this $50.00, then bebeautiful will reimburse you up to $50.00. We will do so only if the unauthorized use of your credit card number occurred because you used it to purchase something online through bebeautiful.com and only if you properly notified your credit card company.

What information do we collect at bebeautiful and how do we use it?
We collect personally identifiable information about you to the extent you specifically provide to us. We use this information to: provide products, services and membership benefits you request; improve the content of our site; enhance your shopping experience; and for our own marketing and promotional purposes only.

In addition to the personal information you provide us, bebeautiful uses technology that lets us know what type of browser you are using, the website from which you enter bebeautiful, and the pages you view as you tour our site. This technology does not identify you personally, it simply helps us compile statistics about our guests and their use of our site. We use these statistics to improve our website design and content.

What if you do not wish to receive promotional information as a result of using bebeautiful’s website?
If you prefer not to receive promotional information as a result of using bebeautiful's website, please send your request to:
webmaster@bebeautiful.com.

Your consent
By using bebeautiful’s website, you consent to our use of your information as described in this Privacy Policy. As we implement new technology and introduce new services, we will update our Privacy Policy, so we encourage you to review it often.

Conditions of Use and Disclaimers

Please review the following basic terms that govern your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

General
We may from time to time change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of or may add to, our site from time to time.

Site Contents
The contents of this site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from thesite) use by the users of the site. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as stated above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site or any related software. All materials within this site are held and protected under copyright law. Certain materials such as images and product descriptions may have been provided by our vendors for use within our websites. In such circumstances, all data, images and other materials including logos and trademarks are protected by their originating organization and/or corporate entity and are used here by their expressed permission, an my not be re-used for any purposes.

bebeautiful Communications to You
You agree that bebeautiful may send electronic mail to you for the purpose of advising you of changes or additions to this site, about any bebeautiful products or services or for such other purposes as bebeautiful deems appropriate.

Colors
We have made every effort to display as accurately as possible the colors of the products that appear on this site. However, as the actual colors you will see depend on your own computer monitor, we cannot guarantee that your monitor¹s display of any color will be completely accurate.

Disclaimer
This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary services or repairs of any equipment you use in connection with your use of our site and that bebeautiful shall not be liable for any damages of any kind related to your use of this site.

Product Disclaimer
The products available on this site include professional formulas which may cause undesired effects if used without necessary expertise. Please note that use of such products is at your sole risk and that you assume full responsibility for any and all results of usage.

Inaccuracy Disclaimer
From time to time there may be information on bebeautiful.com that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted and order). We apologize for any inconvenience this may cause. If you are not completely satisfied with your purchase, you may return it with your invoice by mail. Please click here for our Return Policy.

Indemnification
You agree to defend, indemnify and hold bebeautiful harmless from an against any and all claims, damages, costs and expenses, including attorneys¹ fees arising from or related to your site.

Termination
This Agreement is effective unless and until terminated by either you or bebeautiful. You may terminate this Agreement at any time. bebeautiful also may terminate this Agreement at any time and may do so immediately without notice and accordingly deny you access to the site, if in bebeautiful¹s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this agreement by either you or bebeautiful, you must promptly destroy all materials downloaded or otherwise obtained from this site as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

Catalogs

View Catalog

Click here to view a page by page PDF version of our latest catalog!

Frequenty Asked Questions

How can I track the status of my order?

You will receive an order confirmation via e-mail when you place your order, or click here to manage your account.

Can I return or exchange my purchase?

With our No Hassles Return Guarantee, it’s easy. Click here to learn more about our Returns and Exchange policy.

Unfortunately, we do not allow exchanges at this time.

How do I place an order online?

To place an order online, simply click on a product category or search for an item by using the search function.

When you’ve located the product you wish to purchase, click “Add to Cart”.

When you’ve finished adding items to your cart, click on ³Shopping Cart² at the top of the page and follow the instructions to check out. You will be prompted to enter payment and shipping information at this time.

How do I calculate shipping charges?

For a limited time, shipping on orders (pre tax) over $100 is absolutely FREE! (when being shipped within the Continental U.S.).

Residents of Alaska, Hawaii and the U.S. Virgin Islands, add $19.

International orders, please contact sales@bebeautiful.com. Typically International shipping starts at $35, but this amount may vary. Click here to be directed to the Shipping page.

Will you charge sales tax to my order?

State applicable sales tax will be incurred by the customer for orders shipped to CA, FL, GA, IL, MI, NY, OH, TN and AZ.

About bebeautiful

Company Overview

bebeautiful.com is your premier destination for luxury beauty products, featuring the professional tools and products used in the world¹s best salons and spas. Founded in 2005 by industry professionals, we offer the finest selection of the most advanced, hard-to-find products that are guaranteed to make you look and feel beautiful. Our mission is 100% customer success, 100% of the time.

What our customers are saying:
Fantastic service, packaging, customer service. Could not have been a better shopping experience!
Mary D., Mobile, AL

I am a repeat buyer and I highly recommend bebeautiful to you all. Excellent communications, quick shipping and wonderful products. Primo seller for sure!
Marcia F., Seminole, FL

Great customer service; they responded immediately to my e-mails re-changing shipping address. The gift wrap was beautiful! The product is great! (per recipient) Cannot wait to use them again.
Yvonne B., Kelsey, CA

To view all customer feedback, click here!

Our Catalog
Launched in August 2005, our catalog highlights the newest products and a sampling of our huge product selection. Order by phone, fax or online and shop away! Order your free bebeautiful beauty product catalog or view our current catalog online.

Our Community
bebeautiful is proud to announce its status as an elite Five-Star Investor with the American Cancer Society. As a Five-Star Investor, bebeautiful participates in programs to fight cancer on multiple fronts and raises hundreds of thousands of dollars each year to help prevent cancer, save lives, and diminish suffering from cancer, through research, education, advocacy and service.

Contact Us

Email sales@bebeautiful.com

Live Chat is the best way to get quick answers Monday - Friday, 8:30am - 7:00pm EST. If no one is online to assist you, leave a message and a specialist will get back to you within the next business day. Click here to contact a Live Chat specialist now!

Telephone customer support is also available at 800.407.0355.

 
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